Pharmacy First Service Common Conditions

You can now book an NHS appointment with your local Pharmacy+Health pharmacist.

Get the treatment you need, when you need it.

Pharmacy+Health is changing, to offer you convenient, health appointments.  This includes free NHS appointments for a range of common conditions, so if you’re feeling symptoms for:

Simply book online or call into one of our branches*.

Frequently Asked Questions

This Pharmacy First Service gives you the option of visiting your local Pharmacy+Health branch and get a consultation from our pharmacist for common conditions. Advice is always free and where necessary they can supply medicines. The NHS prescription charge or patient exemption also applies to medicines supplied through the Pharmacy First Service. Those who are exempt from prescription charges for NHS will receive medication free of charge.

Our highly trained pharmacists will provide a confidential consultation and ask patients about their health in our branches’ consultation rooms. Questions may include medical history, allergies, and medicines they are taking, along with a description of the symptoms they are currently experiencing. Patients can also give consent for pharmacists to check patient records to be able to offer the best advice and treatment options.

Some conditions such as earache might require an examination, to which the Pharmacist will ask the patient to examine the ears using an otoscope. Clinical consultation records will be made of the consultation session to be shared with the GP and added to the patient’s medical record. The Pharmacist will advise on lifestyle changes, treatment options, and offer medication in some cases to ensure that the patient is given the best care available.

Our online booking system allows you to select your condition, and book an appointment online within seconds at the nearest Pharmacy+Health to you. You can also use the walk-in service, if you’ve been referred by NHS 111, or your GP surgery staff.

Uncomplicated Urinary Tract Infection
For women aged 16 to 64 years with suspected lower UTIs
Excluded: pregnant individuals, urinary catheter, recurrent UTI (2 episodes in last 6 months, or 3 episodes in last 12 months)

For adults aged 18 years and over
Excluded: pregnant individuals

Non-bullous impetigo, for adults and children aged 1 year and over
Excludes: bullous impetigo, recurrent impetigo (defined as 2 or more episodes in the same year), pregnant individuals under 16 years

Infected Insect Bites
For adults and children aged 1 year and over
Excludes: pregnant individuals under 16 years

Acute Sore Throat
For adults and children aged 5 years and over
Excluded: pregnant individuals under 16 years

Acute Sinusitis
For adults and children aged 12 years and over
Excluded: immunosuppressed individuals, chronic sinusitis (sinusitis that causes symptoms that last for more than 12 weeks), pregnant individuals under 16 years

Ear Ache – Acute Otitis Media
For children aged 1 to 17 years
Excluded: recurrent acute otitis media (3 or more episodes in 6 months or four or more episodes in 12 months), pregnant individuals under 16 years