Why use our Ear Wax Removal Service?

In the United Kingdom, 1 in 6 adults are affected by hearing loss, making it the second most common disability in the country. The increased use of headphones, widespread use of cotton buds, and absence of preventative ear care will lead this figure to rise even further. Ear wax buildup can cause blocked ears, earache, fullness in the ear, hearing loss, tinnitus or dizziness.

If you are experiencing any of the symptoms above, it’s important to book an appointment to talk to our specialists.

Pharmacy+Health provides you with accessible, highly-trained healthcare professionals who can see you quickly.

We use the world’s first all-in-one ear and hearing healthcare assessment platform, Tympa. It brings together essential tools into one portable, handheld system: Digital otoscopy and microsuction wax removal, delivering ear healthcare in the community within a single appointment.

Our highly trained healthcare practitioners are fully equipped and supported by the Tympa Remote Review feature. This enables them to send images and videos from examinations securely. Tympa’s team of audiologists and ENT specialists are always ready to offer advice or guidance when needed.

How often should I use this ear wax removal service?

The healthcare recommended frequency for individuals to get ear wax removal services varies. It depends greatly on each unique case. Some individuals will not need earwax removal services very often. However, other individuals produce vast amounts of earwax at a faster rate thus requiring more frequent ear wax removal. If you’re concerned about the amount of earwax you are producing or would like to find out more about how often you should clean out your ears, get in touch or visit our dedicated resource here.

Treatments

Microsuction is considered the safest, most comfortable, and quickest method for removing earwax. This easy procedure which our highly-trained specialists carry out, involves gently sucking the wax from the ear. To soften the wax beforehand, you can use a solution based in olive oil.

Depending on the outcome of the consultation, your pharmacist might recommend the supply* of a medication. This can be, for example, in the case that there is an ear infection.

Please note that after our ear health specialist will perform an initial Tympa ear health check, they may advise against ear wax removal services. In this case, you will only be charged £20, and not charged the £60 for our earwax removal service.

*medications supplied at additional cost.

Book an appointment today

Exclusion Criteria:

In some instances, at the healthcare professional’s disrection, wax removal might not be clinically possible but we may still perform an otoscopy and inspect your ear to give guidance, advice, and referrals. You will not be charged the full £60 for the procedure, only £20 for the ear health appointment.

• You are under the age of 18 (Earwax removal is not possible, but you may still attend your appointment for guidance and/or advice)
• You have an abnormal skin growth, such as Polyp, cysts, and other skin growths.  
• You currently have or have had Acute Otitis Media within the last 6 weeks.
• You have active skin conditions in or around your ears such as Eczema or Psoriasis causing causing pain, swelling, irritation or discharge
• You have an Ear Canal Abrasion – we’d need to review in 2-3 weeks to allow time to heal.
• You’ve had ear surgery in the past 90 days (unless only involving the outer ear)
• You have something in your ear that shouldn’t be there (like a battery or insects). You will be referred to A&E/ urgent care for removal of insects and batteries for same day removal
• You have a blood clotting disorder or a condition which prevents or slows down the clotting of blood such as Haemophilia
• You have had head/neck radiotherapy as skin might be compromised and healing ability might be affected. 
• You have extreme sensitivity to loud sounds and find them painful
• You have an outer ear infection 
• You have developed sudden hearing loss during a period of 3 days or less within the past 30 days  unrelated to the wax
• You have single sided deafness as this procedure might cause permanent hearing loss 
• You have a ventilation or Gommet or T-tube in situ
• You are currently experiencing a vertigo attack

Possible Exclusion Criteria

For your safety and comfort, there are certain situations where we may not be able to proceed with earwax removal, or where extra care is required. Please let us know (by contacting us prior to your appointment) if any of the following apply to you:

• You are currently taking blood-thinning medications (such as anticoagulants or anti-platelets) given the risk of bruising or bleeding, we may still be able to proceed but with extra care.
• You have diabetes and begin to feel dizzy during the ear wax removal procedure, we may still be able to proceed but with extra care.
• You have high/low blood pressure and begin to feel dizzy during the ear wax removal procedure, we may still be able to proceed but with extra care. 
• You have ear pain during the procedure and feel discomfort, we may still be able to proceed but with extra care.
• You have a physical condition that makes it difficult for you to stay still or control your neck during the ear wax removal procedure, we may still be able to proceed but with extra care. 
• You have had a previous complication during any form of ear wax removal, we may still be able to proceed but with extra care.
• You have tinnitus and is leading to distressing symptoms , we may still be able to proceed but with extra care.
• You have vertigo but not at the time of wax removal, we may still be able to proceed but with extra care.
• You are a vulnerable adult with history of confusion, agitation, dementia, autism, Down syndrome, we can proceed but only where informed consent for the procedure is obtained.

If any of the above apply, our team will be happy to discuss suitable next steps or alternative options with you. Your wellbeing is our top priority.

Book an appointment today

Find a pharmacy location that suits you, select Ear Wax Removal Service and and you will be offered appointments to choose from. It couldn’t be simpler!

If you would like to book an urgent same day appointment and you are unable to do so via pharmacy appointment slots (appointments can only be booked 2 working days in advance), we advise you to phone the pharmacy branch and inquire if they can accomodate for you.